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"Room is clean and service is excellent"

"No breakfast, it will lock your door when you entrance in your room, It requires to make a call to reception to release the lock. Not convenient."

"Excellent value- great spa, good food and nice people."

"The location is excellent by being close to trains, buses, and department stores. The room was tiny but clean. There was no safe to keep your valuables, or a microwave in the room. It was a bit odd to heat up your food in another floor and take it to your room using an elevator. The room cannot be used between 10am and 3pm if you want it to be cleaned, which was a major inconvenience forme."

"Nice room"

"全体的にとても綺麗なホテルです。気になった点は枕カバーに黒い汚れが付いていたり、布団を汚さないためのカバーの袋がベタベタだったのが残念でした。"

"Great place to stay"

"Perfect and convenient place to stay in Kumagaya. Our room was clean and serviced daily. Employees are very kind. Lots of great dining and shopping in close proximity. Highly recommend this place "

"We had a wonderful stay at Super Hotel Saitama! The room was compact but exceptionally clean and comfortable, and having Netflix made our stay even more relaxing. The breakfast was delicious with a great variety, and the spa was spotless and refreshing. The location is excellent, with easy access to shopping, restaurants, and public transportation. Overall, it was a fantastic experience, and we would gladly stay here again. Highly recommended!"

"Very good hotel and very good service "

"The hotel is a nice, convenient walk from the station and restaurants and the staff are nice and friendly "

"The staff were incredibly friendly, and the location is excellent. "