"Pool: Poor condition! Unit: Very clean. Location: Perfect, lotsa eateries and mini marts. Check in process: Need improvement between housekeeping & management. Despite advising our check in time and confirmation that we were able to check in at 3pm, our keys arw not available as unit still under housekeeping status. Keys collected close to 5pm. We could have done so much things in that 2hrs waiting!"

"Nice owner and very helpful. Only issue is people playing loud music from 7am in the morning on weekends. Room was clean and bed comfortable, will stay again."

"NA"

"Expedia response is not accurate. When message property they do not response. No proactive action of them informing on the check in procedure. Only when I whatapps using the contact number stated in Expedia, that number is for Penang. Only then they direct me to their Johor number. The unit I stayed in, toilet stinks, probably due to drainage issues."

"It was a unique experience having a jacuzzi bath for a getaway"

"The location is convenient, it’s close to mall and other attraction"

"The host for this property never provided me check-in instructions and never responded to communications attempts by me or by the hotels.com help disk. I used the ohine number included in the reservation confirmation, and I believe hotels.com help desk used the in-app message service. The host didn't respond to either. I finally had to book last minute elsewhere. This was a pre-paid reservation but as of yet I've been unsuccessful getting a refund. "

"The rooms are nice. View to singapore also good. Clean and comfortable. The owner said cannot find my phone#, it’s ?? The booking platform seems not good recently. One bath room only. All facility good."

"We checked in at around 6:00 PM. The digital lock was not very sensitive, so some patience was needed before successfully unlocking the door. The apartment has 4 bedrooms and 3 toilets. Towels were provided, but guests need to bring their own toothbrush and toothpaste. The environment and cleanliness were excellent — the space was spacious, neat, and well-maintained. Before checkout, at around 9:00 AM+, we heard someone attempting to open the main door, which was a bit concerning. There is a...

"Many facilities are damaged"

"the building is very new, entry to the floors required a pass. It’s easy to get a cab from here as there’s a drop off point right in front. The listing is just a room by itself - the toilet had a slight wet smell but not something serious. Floor was a little dusty but doesn’t affect as well. Our concerns were only that the listing next to ours (They separated 1 unit into 2 listings) we could hear them quite loudly. Other than that, it’s a 3-4 min walk to KSL, so it’s quite convenient. Theres...