"枕が柔らか過ぎでした。 チェックアウト時の操作が３個とも出来なく、ソラナなカスタマーセンターに電話をして、そのまま帰って下さいとの事で帰ってきたが、電話番号も名前もダメってありえない。"

"きれいなコテージで６名快適に過ごせました 車をコテージそばに停められるので荷物へのアクセスがが楽でした 1Fにも寝室がありお年寄りでも安心でした アメニティとして、部屋着、お茶パック、ケトル、ドルチェグストがあり楽しめました 近くの大浴場も良く、内湯も樽の形でどちらも楽しめました 2Fから見える富士山はとても綺麗です 全体的によい滞在となりました"

"A fairly remote location, perfect for exploring Yamanaka with great nearby views of Mount Fuji. Excellent price for the quality of amenities. The check in/out process were well optimized for the autonomous travellers, and the interactions I did have with staff were cordial and friendly."

"スケジュール変更も柔軟に対応頂きありがとうございました。"

"Amazing place!"

"The staff were friendly, welcoming, and very professional. We were also able to watch the Monkey Show at half price because the villa is operated by the theater next door. It was a wonderful bonus and made our stay even more enjoyable."

"We enjoyed our stay at Sanu 2nd home. It was a lodge in the forest, at the base of Mt Fuji. No noises, no light pollution, only us and nature. Homes are well designed and all details are made for your comfort. Even specialty coffee kit + beans available for purchase, kept in the freezer. All details matter. I like it here, and will be happy to return one day"

"Super relaxing stay for 4 of us. Nice hot tub on the patio with a selection of included bath salts and face masks. Included a nice selection of wines and other drinks. They brought an awesome full steak dinner for us to bbq on a beautiful glass patio. Also brought a nice complete breakfast with juices coffee tea. Overall one of our best memories of Japan!"

"The host will not reply your messages . We could not do self checking out because they did not give us the instructions for drop off key box"

"Habitación limpia y equipada"

"リビングが広く、小さい子供がいても十分楽しめた。また、裏の芝生でも遊べるのがいい。"

"I really appreciate the staff of ID Stay. Our journey was to climb Mountain Fuji and the team member list was changing due to their schedule. The staff were patient to answer our questions and provided valuable information. Moreover, I like the hostel and its facilities. The host prepared many cookers that we could buy foods from supermarket nearby to cook ourselves. Very good place to stay and share with families and friends."