"The apartment itself was excellent: very clean, spacious, and well laid out. The kitchen was well equipped for basic meals, with essentials like washing-up liquid, sponge, cloth, tea towel, plus tea, coffee, salt, and pepper provided. Unfortunately, the customer service did not match the quality of the accommodation. We arrived mid-afternoon to find reception unattended and never found staff there despite returning several times before it closed at 8pm. There were people in the staff area, but...

"Self check in. Another guest helped me find my room. No one was available to communicate my concerns and assist us. However, I checked in late. Booked a room with a balcony but received a ground floor room. Room was clean, bed comfortable and shower hot. Overall a good stay."

"War alles super"