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"Friendly staff"

"The room was spotless, the staff was helpful and nice! They spoke both English & German perfectly. The hotel was just beautiful filled with bouquets of fresh flowers & had an air of old time elegance with modern amenities. Highly recommend this place for its location in the city, great atmosphere, cozy bar with an excellent bartender & the sauna. Win-win!"

"The real stand-out was the breakfast. It had absolutely everything, including champagne. The staff were generally friendly, although we did overhear a conversation where one member of staff was the opposite of friendly. Otherwise, staff were just wonderful. Our room was roomy ... the bed was a dream. Haven't slept so well for years. It is expensive, but the breakfast was worth every cent!"

"This is an amazing hotel right in the middle of everything the bus stops right in front the tram stops right in front the park is right there downtown is not far away great place to stay"

"Loved our room, friendly staff, delicious breakfast and great location to Christmas Markets! "

"Room is very clean, Staff is really kind and helpful. "

"A good place to call home for a few days in Erfurt. Close to the main train station and public transit. I’d recommend it to anyone. "

"Met expectations. "

"A fabulous gem of a hotel with very helpful staff. Beautiful rooms, extremely comfy beds, nothing too much trouble (I ordered a kettle to make tea). Right in the centre of the old town - perfect location. Gardens within the court yard a delight. (NB Expedia - there isn't a swimming pool!)"