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"Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot. Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience. "

"Nice service "

"Terrific staff in all aspects. Clean, spacious room with great shower, huge comfy bed and large window with neat automated blinds. Tasty buffet breakfast. Great location."

"Clean room, good service "

"The hotel was very clean and the staff were friendly and accommodating. I highly recommend this hotel for anyone traveling to KL. An added bonus is that the hotel is located with 5mins walk to popular shopping malls and restaurants. "

"We had an excellent experience. I was a bit apprehensive travelling with an infant and a newborn but they made us feel so welcome. From the tent for my infant to the small amenities and friendly staff - it was one of the best stays that we have had. Highly recommend!"

"Room is big and staff are helpful"

"I didn't expect that much, but in overalls they gave me a lot of surprise..."

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