"We booked our 1 King Bed room for three nights. Diego was pleasant as he checked us in. There is a $100 deposit fee (we did eventually get back within a week) and a $59 resort fee upon arrival. Once we got into the room, we had been given a double queen room.. there were also stains on the floor near the window as well. I went into the bathroom to find dried out contacts near the shower and inside the trash can which was kinda gross. I also had maybe a little less than half a toilet paper roll on the dispenser. We eventually ran out, so I let the front desk know. He told me that someone would bring some up to us shortly, but no one ever came. So overall, it was fine for what I paid for, but I fear the issue is lack of attention to detail. I’m not sure why we got the double queen bedroom, as nothing was communicated to us about the change. (I did confirm with my receipt that’s what I paid for).
The hotel itself looks old but they had a mini arcade, play place for kids, and a pool, hot tub, etc. it was very close to Disneyworld and had plenty of restaurants nearby. If we had kids, I might come back here again, but I’ll probably find something else next time. "
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