"It started badly when, upon entering the room, there was a smell of cigarette smoke. Clearly, the room should have been decommissioned until it could be properly cleaned and fumigated. As the property operates on an automated basis (the key is retrieved from a key safe with a code supplied by email), there was no receptionist on duty. Luckily, we managed to find a helpful cleaner who was still on the premises, who was able to arrange for an alternative room. Although better, the room did not...

"Really close to the station and the city. Only suggestions for improvement for kitchen would be washing up bowl and a drying rack for dishes"

"Nice property, well equipped kitchen. Great location ( near pub, shops, fantastic cafe. ) The only downside was automatic check in didn’t go smoothly and very hard to contact anyone so took almost an hour of hanging around before we could access room. Such a shame because otherwise it was great! Hopefully this will be rectified and not happen in the future for other guests."