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"Another example of a hotel that's more than happy to take your money but not provide a service or facility to match the fee/charge. Don't get me wrong - I wholly appreciate that it's a 3 star hotel - I am not expecting 5 star standards or service. However, regardless of the star rating, the very least a hotel should be providing is somewhere clean, well maintained and staff who show some semblance of friendliness towards guests. Whilst check in and check out were not terrible - I certainly did not feel 'welcomed' on check in or 'appreciated' on check out. For a 3 star - the bedroom was very spacious - but very, very dated. But the lack of details was dreadful - storage shelves far too high, dirty plug sockets, in the en-suite - it was full of "screw holes" not filled in, a hand dryer that doesn't work (so just remove it) - the shower head was far too close to the wall. The room just needs to be updated and cleaned properly. The canopy out the back is littered with holes - just remove it. Listen, the above may sound "small" (to some people) - but I am tried of businesses not doing what they are supposed to. Their websites are laden with superlatives - but then in reality - I rarely see them. If you say you're going to do "A, B & C" - or that you are "A, B & C" - then do what you say. But stop under delivering and over charging - it's so insulting to a paying guest."

"Room we received did not look like the pictures I booked online. We booked a deluxe room with a king bed which had a bath and shower in the room , however when we arrived we had been given a WC accessible room with no bath. This was extremely disappointing as we felt we paid quite a lot of money for this room and did not get what we expected."

"Excellent food all the staff were very friendly "

"The bar was good but slightly expensive. The spa is lovely but there could be more loungers and amenities there. "

"no gym. "

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"Clean and comfortable bedroom Staff excellent"

"Amazing location and beautiful scenery"

"Staff were fantastic and it was obvious they’ve been very well trained at customer service "