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"This team never ceases to amaze me! Exceptional service is what stands out about the Premier Hotel ICC. From the front desk, Bradley who heads up Guest Relations, Pumla and Anita at the bar/restaurant and the whole hospitality team. This hotel feels like home because of the friendly and effective team. Highly recommend! "

"Lagoon view did not exist, shrubs too tall to see the lagoon. Events the entire time resulting in noisy and rowdy fellow guests. Restaurant a la cart service cancelled due to rugby screening in the pub. Management need to audit their customer ecperiemce. Decor tired, needs a revamp and a serious coat of paint. I will never go back"

"I enjoyed staying at East London road logde hotel i was so amazing."

"Slow internet"

"Fantastic property, safe and absolutely spectacular service!"

"Disappointing for a 4star. Limited breakfast options, simple things like, no fried or boiled or poached eggs, no filter coffee. Only one plug point in the room. Iron in room had no settings and I ended up scorching my garment. Noise was on another level from staff, and when asked to please quiet down a bit , was laughed at. The pics are nothing like the actual venue. Pool was green, so in scorching 30• weather you could not swim either. I would not stay again or recommend either."