"THIS LISTING IS NOT BY THE ORIGINAL OWNER. STAY AWAY, THIS IS A FRAUD LISTING. NO COMPLAINTS ABOUT THE ORIGINAL OWNER OR THE PROPERTY. I am not sure how this passed the Hotels.com scrutiny. I booked Casurina Resort Park, Bhor, Maharashtra for 3 nights as a gift for our 2nd Wedding Anniversary. I was charged for the entire stay. My wife and I drove 2 hours from Pune Maharashtra to the resort. At the gate, we were not allowed to enter the resort premises. After persuading the guard and showing...

"Most everything was ok with a few exceptions. Water heater needs to be larger capacity. Front desk can be more responsive to customer needs. Certain amenities for drying clothes after using on-site washer needs to be provided to customer. Breakfast options should be provided to customer instead of whatever is on the menu for the day. English cable channels should be provided along with a list of available channels, it is too much work to go through channels and search for English language...

"The view of the hills shown in the picture on the website is outdated, there is no longer a view of the hills. The image should be updated to reflect the current surroundings. Additionally, the area around the property is not clean."