"I was very disappointed with our stay. The elevator didn't work during our visit, which made carrying luggage a real hassle. We stayed for three nights and never received fresh towels. Housekeeping never cleaned our room the entire time, which is not what you expect when staying at a resort. The room was also much smaller than it appeared in the online photos, which was misleading. Another concern was the lack of security. It seemed like anyone could walk into the resort without any checks,...

"My overall stay at the hotel was good, except for one major issue. I arrived around 12:00 PM, but check-in time is typically at 4:00 PM. The hotel receptionist informed me that my room was available; however, I could only check in early if I paid a $50 fee. I asked for clarification on the fee and was told it was for early check-in. Even though the room was ready and waiting for me, I couldn’t access it before 4:00 PM without paying this additional charge. This practice feels like a scam. The...

"Everything perfect"

"For the price it was okay. Nothing to rave about as far as amenities are concerned."

"Property was very nice and the 2 bedroom we had was great for 4 kids. The pool while small, was also never nice and each staff member I interacted with (except 1) was kind and helpful. Unfortunately we could not use the beach due to sea weed and sadly all the beaches on the island were so sea weed packed that we had to drive a significant way to find a beach to swim in. Which has nothing to do with the resort but still impacted our trip. Would stay here again but I would research beach...