Find hotels near Kew Palace, London from SAR 254

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"Do not recommend. The room was ridiculously tiny — and I’m 5’0” and 115 lbs. It felt more like a jail than a hotel room. The place was stuffy, had no A/C, and there was no actual staff available to help, just some useless robot chat on WhatsApp. When my travel plans unexpectedly changed, they refused to work with me to simply adjust the dates of my stay because they clearly just didn’t want to. Customer service was awful, and the place wasn’t even clean to begin with. For the price and what it is, you can absolutely find much better places to stay. Wish I would have!"

"Only one issue the air conditioner did not keep the room cool enough. The food was great/ we had two dinner and one buffet breakfast. All were Suburb Staff was very friendly and eager to help"

"The hotel was okay a bit old but room was okay clean but nothing woow. Area is safe i can say . Just keep in mind if you have luggage you are going to lug it up the stairs its very annoying its an old house made into hotel."

"Dreadful stay, staff are useless"

"Overpriced hostels, it's alright overall, but their customers service is horrible, I ask them multiple time over multiple day for clean towels and I only got them on day 3, they do not clear our room regularly either, I upgraded to have coffee in my room and they keep forgetting to give us coffee and would mix decaf with regular cafe even after requesting no decaf, its full of young students everywhere and the room are ridiculously small ( even after I upgraded my room to more space which costed me quite a bit ) the room was the smallest room I ever been in. It felt as if it was a hostel not a hotel at all. Won't be going back."

"Amazing location, staff were delightful, and room was lovely."

"Very small room. No space for luggage. Difficult to walk past the bed. Small toilet with no extractor"