"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Clean and comfy interior - really appreciated the small gestures from the owner such as a special anniversary touch as requested, sourdough bread and other items for breakfast."

"Camera spaziosa e posizionata nel centro di Leicester, distante poco meno di 10' a piedi dalla stazione ferroviaria. Potrei dire anche abbastanza pulita se non fossero stati trovati purtroppo peli nella doccia appena arrivati. Personale non pervenuto: presente nella hall, ma senza dare alcuna informazione sulla prenotazione. Comunicazioni e check in con il sito web dell'albergo perfette."

"We had an awesome time at the Loft in Clipston. The house has everything you could possibly need. The grounds are beautiful and being close to Market Harborough is a real plus, as it is a lovely town. The loft has a fantastic kitchen and the bedrooms are comfortable and cozy. If you are looking for a great stay in the East Midlands this is an excellent spot! Thanks for having us, Susan!"

"Perfect for me. Easy check in and out process."