"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"The Host was extremely good at communicating, we had a small problem upon arrival which was very promptly resolved. The perfect stopover before our holidays really started."

"Good"

"During a 12-day rail trip around England, this was one of eight stops along the way. I prioritized locations within short walks from a train station throughout the trip, and this property fit that plan. The room is a converted 1-Car garage. Although small, it was clean and had everything we needed for an overnight stay. The host was VERY nice, agreed to store our luggage for the day while we visited nearby tourist attractions, and was very responsive to my messages both before and during out...