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"Reception welcoming. Enjoyed use of pool"

"This is a lovely hotel. It's well placed for a visit to the Cotswolds. There is a large car park, check in was easy and our room was so nice, overlooking the lake. Breakfast was good, a self service buffet with lots of options. All the staff we encountered were friendly and helpful. We've stayed here several times and it never disappoints!"

"Good stay - hotel covered everything we needed for our 1 night stay "

"Nice staff and everything good. Except WIFI was down and no phone signal. Otherwise perfect. "

"I cannot recommend this place enough. The staff went above and beyond to make our stay enjoyable. The room was spotless and the hotel had a beautiful atmosphere and delicious food. I’m already trying to plan my next stay! Definitely the best hotel I’ve ever stayed at. "

"The room was perfect amd the staff couldn't have been more helpful "

"Hotel is well-situated for visits to other places in addition to Oxford (Woodstock, Wallingford, riverside pubs, etc.). Hotel facilities are very good (fitness room, restaurant, etc.). Staff were efficient and friendly. All-round excellent hotel, but it was a bit early Nov 21) for 24/7 Christmas music!"

"My fiancé and I spent 2 nights at Cheltenham Chase last weekend. Having read a few mixed reviews I was a little hesitant to book but went ahead and prepared for an underwhelming experience. However my fiancé and I were very pleasantly surprised and honestly our experience significantly exceeded our expectations on a number of levels. The room was a good size, king or super king size bed and comfortable mattress. Clean and basically well equipped. A lovely countryside view whee ref. Looking above the car park. We had 2 evening meals and 2 breakfasts. All delicious and hot. The spa area was clean and not crowded at any point. At times a little busier than others but some very quiet periods. Absolutely loved the pool temperature, and use of the jacuzzi, steam room and sauna. All great temperatures for me. Shower facilities all good. We paid a very reasonable price, a little reduced via a hotel app. Lots of friendly and helpful staff. The only obvious improvements we would have asked for would have been automatic provision of robes, more information in the room regarding meal options and other info about available services and facilities etc and more info offered at the desk as we arrived. Overall a great stay and I’m hoping to set up a membership to be able to use the spa facilities regularly which I found incredibly relaxing 👍"

"Lovely room, warm & cosy. Our room was above the reception/foyer area and was a bit noisy in the morning hours with staff/people talking. Lovely bar area with huge open fire and sodas. Breakfast was lovely too. Thanks"