"Breakfast was nice and the staff were very attentive"

"Our room was freezing with the main heater broken, so they setup a plugin heater which they hadn't turned on before we checked in. The hotel seems to be owned by someone who no longer cares - there was hair in the shower and on the bathroom wall, the fan in the bathroom didn't work, poor heating, moldy pillow, and the food was questionable at best. I wouldn't go back."