The Tourmaline

Property class: 5 and above

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At The Tourmaline, you can look forward to an airport shuttle, a swim-up bar, and a poolside bar. Indulge in a massage and a body treatment at Tourmaline Spa Premedion, the onsite spa. The on-site restaurant, bbq terrace restaurant, serves dinner. Free in-room WiFi is available to all guests, along with a terrace and a garden.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Suite

  • Mountain view
  • 45 sq m
  • Sleeps 2
  • 1 Twin Bed

Deluxe Twin Room

  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Triple Room

  • Mountain view
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located in Kandy, The Tourmaline is in the historical district and near a train station. National Museum and International Buddhist Museum are cultural highlights, and some of the area's attractions include Kandyan Art Association & Cultural Centre and New Ranweli Spice Garden. Traveling with kids? Consider Royal Botanical Garden and Suriyakantha Centre d'Art et de Culture. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Visit our Kandy travel guide
Map
Anniewatte, Kandy, 20855

What's nearby

  • A white colonial-style building with a red roof on a lake, surrounded by lush greenery and small floating gardens.
    Kandy Lake
    2 min drive - 1.5 km
  • Bahirawakanda Vihara Buddha
    15 min walk - 1.3 km
  • Kandy Clock Tower
    2 min drive - 1.1 km
  • Wales Park
    2 min drive - 1.5 km
  • Kandy City Centre
    2 min drive - 1.5 km

Getting around

  • Kandy Railway Station
    13 min drive
  • Bandaranaike Intl. Airport (CMB)
    167 min drive

Restaurants

  • KFC
    3 min drive
  • Sky Lounge
    3 min drive
  • Kandyan Muslim Hotel
    3 min drive
  • Soul Food
    4 min drive
  • Burger King
    4 min drive

About this property

The Tourmaline

  • Luxury family-friendly hotel in the historical district
  • Take advantage of an airport shuttle, a swim-up bar, and a poolside bar at The Tourmaline. Indulge in a massage and a body treatment at Tourmaline Spa Premedion, the onsite spa. The on-site restaurant, bbq terrace restaurant, serves dinner. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking and extended parking
    • Full breakfast (surcharge), bike rentals, and an outdoor tennis court
    • A roundtrip airport shuttle (surcharge), a front-desk safe, and barbecue grills
  • Room features
  • All guestrooms at The Tourmaline have perks such as 24-hour room service and premium bedding, in addition to amenities like late night room service and free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with bidets and tubs or showers
    • 32-inch LED TVs with premium channels and DVD players
    • Electric kettles, ceiling fans, and daily housekeeping

Similar properties

Frequently asked questions

Does The Tourmaline have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Tourmaline pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at The Tourmaline?

Check-in start time: 12:30 PM; Check-in end time: 11:30 PM.

What time is check-out at The Tourmaline?

Check-out is at noon.

Does The Tourmaline provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of LKR 7500.00 per vehicle applies.

Where is The Tourmaline located?

This family-friendly Kandy hotel is located in the historical district, within 1 mi (2 km) of Kandy Clock Tower, Kandy City Centre, and Bahirawakanda Vihara Buddha. Commonwealth War Cemetery and Asgiriya Stadium are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Tourmaline Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 23 out of 51 reviews
Rating 8 - Good. 19 out of 51 reviews
Rating 6 - Okay. 4 out of 51 reviews
Rating 4 - Poor. 2 out of 51 reviews
Rating 2 - Terrible. 3 out of 51 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel at a good price. Very clean rooms and very friendly staff.
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Amenities
Lovely hotel with an incredible view
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property. Staff is really nice. I mean really nice. Pool was decent. Location is a little secluded and quiet, but you can get to town in less than 10 mins in car. Don't use tuk tuks. It's challenge for them to climb the hills. Not a new facility but its maintained pretty well.
Stayed 1 night in Jan 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend this place at all. There was nobody at the reception. Gave us the wrong room. Then we asked for the room that we paid for. They charged exrtra for that. We didn't receive any bed sheets. The best part is I wanted to go the toilet at 4.00 am and found out no water in the toilet and I had to call the manager lady early in the morning but no answer. Terribel place. Avoid this place at all cost.
Stayed 1 night in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a 5 star hotel

I booked this hotel because it was rated as a five star hotel but it’s far from this. This facility need renovation
Stayed 3 nights in Mar 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Quick stopover

Very welcoming, great service, great food, good room. Pool area would benefit from some love but still ok
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gare du centre-ville mais hôtel agréable
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor stay experience
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

Very nice and clean hotel!
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was helpful . Loved our stay at the hotel.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The views are worth the journey

The Tourmaline and its partner hotel the Topaz sit high above Kandy with beautiful views over the city. It is reached via a steep, winding road, but the views, and the hotel itself, are worth the journey. Reception was prompt, and all staff were friendly and attentive. The rooms were large and had everything we needed - comfortable bed, luxurious bathroom, strong wifi and good electrical outlets. The breakfast buffet was delicious.
View from bedroom window
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and welcoming. The location was beautiful our room had an amazing view of Kandy.
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view,we came with a rental car -access a bit difficult because of very narrow streets. Hotel id on top of the Hill , you will need a driver/car go Kandy
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent comfortable and spacious Kandy Hotel

Room was spacious with great view. Wifi was not available in the pool area. Staff and service exceptional. Food was superb. Location good for the view not so good for getting around and need to rely on transport and not walking distance to anything so a bit isolated. Probably not quite 5 star although it was excellent.
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful mountain top property. Quiet and calm.spacious rooms and good breakfast
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness
Wonderful hotel, elegant & serene. Fantastic view. Great staff & service, however gym needs updating.
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location to view the entire city . They have a nice pool, attentive staff and good food for dinner and breakfast.
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great hotel, old property

Good service, hotel is bit old
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel up in the mountains of Kandy

The Tourmaline was an amazing hotel to stay at. The staff was extremely polite and attentive and it made our stay very comfortable. They provided services we requested like day trips to Sigiriya and the rooms were clean. Very well done by hotel and they made us feel special during our whole stay. Only thing is it's up at the mountains so it's away from the city but they remedied it by providing free shuttle service to the city. Thank you Tourmaline for your hospitality.
Stayed 4 nights in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las vistas son fantásticas, la habitación y el desayuno incluido muy buenos y el personal muy atento y servicial
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sublime two days

We had a wonderful stay at this hotel. We loved the decor and atmosphere of the hotel. Felt relaxed from the moment we arrived and we met by smiles and a refreshing drink. The staff were so friendly and helpful. We enjoyed all our meals there. I wish we had been able to stay longer.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
nice view from the room and resturaunt. Staff are friendly. I've ordered some food to my room, waiting for 1 hour.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Great place to stay

The hotel is located on the slope of a hill. So, need to keep that in mind when you go out for a walk. Also, access to public transport is limited. The ambience is great. Great welcome. Staff at the front desk were very helpful. The rooms were spacious,clean. It has a lovely view of Kandy. The bathroom has a glass door in common with the room. This can be curtained off with a cane curtain, that has spaces between the canes. A bit awkward if you have children of both genders staying in the same room. There is no lift in the hotel (it is only 3 floors tall) and that can pose a problem when you have someone who cannot climb stairs or there is no bellboy to help you with the luggage ( you need to check out at odd hours) Food is good. The people at the dining area were very helpful and nice Spa is great. Overall a great experience
Stayed 3 nights in Aug 2018
Verified review

8/10 Good

The greatest thing is that is has a tennis table and a tenis court. Nice pool and good internet.friendly staff. Not such a great breakfast nor menu.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Great Views and spacious rooms

Excellent hotel, except for the fact we didn’t know that they don’t serve alcohol... if we had known in advance we could have been better prepared and bought our own wine for dinner.
Stayed 2 nights in Aug 2018