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"Staff is polite and friendly "

"Excellent staff"

"What a fantastic hotel. This is a newly built hotel within the past 5 years. Eveyrthing look brand new. This is a very busy hotel but everything was top notch. We didn't plan for dinner here but it was fantastic. All the staff were great. Its also great if you are travleing by train, the station is literally foot steps away from the hotel. 10/10!"

"Modern, clean, spacious rooms and very good service "

"Great rooms, location is perfect. Can’t think of any improvements I could make to the hotel to improve."

"Breakfast was tasty and loved the variety, Onsen was such a treat"

"Everything was awesome, the provision of yukata and being able to use the private family onsen was great "

"Very modern and clean and very spacious room. Staff was English friendly and very kind. "

"The hotel is very well situated near to the train station and it’s very pretty! The room is a very good size and it was clean! The onsen was also pretty so we had no trouble spending 15 minutes alone in our separate baths (1 for men and another for women). The staff were also extremely friendly and the free sake, plum wine and tea in the evening was a pleasant surprise "