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"Spotless room ,friendly helpful staff especially for explaining onsen protocol "

"Onishiya Suishoen provided a truly wonderful, next-level Japanese experience for our family trip. Both the dinner and breakfast were delicious. The onsen was the absolute highlight—my mother called it her best onsen experience ever! The staff's customer service was warm, hospitable, and made celebrating her birthday a delight. Highly recommend!"

"Great deal!"

"Smart hotel; it has everything one needs including rubber bands! Very comfortable stay, will try other APA hotels in future. "

"Near Tottori station and department store. The room was clean and comfortable. The staff was polite and hospitable."

"Kinosaki is such a beautiful community and this property was delightful. The room was a traditionally styled Japanese space and very comfortable. "

"The staff was very friendly and accommodating. The hotel and onsen were very nice and the breakfast was delicious. I highly recommend this place for your stay. "

"First stay at Toyoko chain. Clean room, good breakfast, nice staff, super CP"

"Wonderful hotel. Each room had the perfect amount of amenities and space. Really appreciated the free drink on arrival, and the breakfast was excellent."