"Great location and excellent hotel"

"The property is 6 cottages within a separate resort. The resort for families is great. Falcon Cottages are not. We were put in a filthy cottage basically a mobile. Stained couch and dining chairs, broken blinds. Dried up food down the back of the counter and chairs. I went to use a baking pan only to find it full of grease. Windows dirty, the bathroom floor was all chewed up and covered up with a mat. BBQ looked like it hadn't been cleaned from last year and toaster didn't work. I swear we...

"We didn't enjoy the experience in here. When we first came in, we couldnt find a TV remote controller, so we sent emails and called the property company many times, but we had to wait for so long since their response was taking so much. When they finally answered my call, I explained the situation, and they said the remote is broken so they ordered a new one, and it will be delivered in two days, but the thing is we are leaving here tomorrow. That means we can't access the TV. My fammily and I...

"The furniture in the house was very old, worn out, and tattered, and the sheets were not neatly folded in the oilcloth, and the house was very cold, and most importantly, the floor was not carpeted, and the parquet floor was very dark, making the house dark."