"I am writing to formally complain about the disrespectful and unprofessional treatment I received from a staff member on Tuesday 30 July , an incident witnessed by your manager, Mr. Marcos. Due to a timing oversight, I was 45 minutes late for checkout. I took full responsibility, apologized for the delay, and explicitly stated that I was willing to pay any standard financial penalties. Despite my cooperation, your staff member openly attacked my integrity in front of Mr. Marcos, claiming I was...

"Elevator"

"Lovely modern apartment. It was very clean and all the facilities you need for a self catering stay. The location was spot on and central to all tourist attractions. Public transport is easy to use, though me and my daughter just walked everywhere as most of the museums and parks within 35 minutes. Highly recommend these apartments and was happy with the fact that we could store our luggage for the day in the lockers for free."

"Mycket bra boende i lugnt område! Mycket bra service!"

"Oppholdet var som forventet."

"Se corresponde la descripción con el sitio, es muy tranquilo, cerca de puntos de interés y con el metro cerca."

"It’s a lovely self contained apartment in the beautiful area of Frogner. Which is a 20-30 min walk to the city centre or buses or trams are nearby. The apartment is spacious and plenty of hanging space and a well equipped kitchen and bathroom. The toiletries provided are L’occitane. The only problem was the electricity tripped on the first night. So I was in darkness til the morning. There is a helpline number which goes to a voicemail and reception responded early the next morning. But ideally...

"Very accurate listing, smooth checkout process, very nice apartment!"