Search Cottages in Jessup

"Clean spacious room. 3 blocks from Metro station. "

"Hotel was very clean, staff was very polite, help. I will stay there again."

"excellent"

"Very clean and eclectically decorated. Loved the woodwork and retro stylings. It was a very unique style that was great compared to cookie-cutter modern chains. A great place with easy access to Inner Harbor and Federal Hill. Super close to both stadiums. "

"Staff was great and the location is ideal for catching the Metro to DC. Room was very nice. There is inexpensive parking at a public parking garage 1/2 a. Lock away."

"The room used to be a suite (I think). The doors that separate the rooms have no sound proofing. We were woke up by talking in what sounded like normal levels. They can also still unlock. We left a day early because it was just uncomfortable. "

"Upon arriving, there was no one at the front desk for 10 minutes. When she arrived, I had to acknowledge her first which put me off considering no one was there. But, I let it slide. Then, I was told there were no King rooms available which I had booked (I was there at 3pm). I could sense they were running behind, which in this day I understand to an extent. We did get our room which was clean and ready, but there were no toiletries in the room and our “soap” was a shampoo bottle by the sink. The plug in (USB) on my side of the bed wasn’t working. All of these things seem minor, but paired with the lack of customer service from the beginning- it isn’t a very friendly or welcoming place to stay. Staff appears that they don’t like their jobs and while they may be true, patrons shouldn’t feel that when they walk in. I usually have a great experience with IHG and am a member, and this property fell short of that. The bed was OK- not the best but not the worst. We skipped breakfast because there are plenty of places around the hotel to go. Likely won’t return to this property- it has potential, but the service was below average. "

"Breakfast was convenient and adequate. Noise in our hall at 2:30 AM Friday was unpleasant but relatively brief"

"We weren’t able to check in until 6pm. We were able to go to the pool while we waited. But there were no towels. The people we dealt with were very professional. But it was still disappointing "