"Excellent location (shopping, eateries)
Internet: pretty ok n foc
Toilet: NO hot water but lukewarm, amenities basic (gd enuf)
Check in: smooth n even allowed late check out (till 2pm)
Bfast: EXCELLENT (Lots of spread n v tasty)"
"Best hospitality ever! The property is absolutely devine, it sits over the river has the most beautiful and peaceful views. The hotel has a mid-century modern style and the staff is excellent, they can answer most questions about the city, their culture and history. We highly recommend staying there. I personally would like to thank Jimmy for his hospitality and our lovely stay."
"Great location- nice, clean hotel. I would stay again. Poor on amenities. Didn’t have face/head towels; cups for toothbrushes or shelves for shower (for soaps and such); not enough toilet paper given - must ask for converter for hair dryer and kettle. No slippers."
"Actually quite good experience: parking areas nearby entrance, quiet and nice room, breakfast okay, excellent restaurant downstairs. 24/7 open, very polite people in reception. easy to find by gps. liked the stay!"
"The Good:
It was fantastic to have a private space where we could rest, charge devices, get clean and sleep between flights. Will definitely do this again.
The 'Bad':
The bathroom was fine but there was no hand soap at the sink and some dribbles of soap from dispenser over the bath which made me wonder about how thoroughly it had been cleaned.
I didn't have an issue with the coldness of the room but maybe I would have been cold if I was in the bed alone.
If you're sensitive to noise you might want earplugs as you can distantly hear some of the announcements.
Room to Improve
It would be great to be able to access the departures info from inside the room.
Also the booking system is a bit off putting because you have to book an overnight when you only want a few hours and it's not clear if the check in/out times will work until after booking.
Overall though, I would definitely recommend staying here if you have a reasonably long layover."
"I had an incredible stay at the Empire, Brunei. The hotel and grounds are stunning and I made the most of the incredible spa, the onsite cinema and the pool and beach. The staff were incredibly friendly and accommodating and really made it a truly special stay. The rooms were amazing and the sea view is unmissable."
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