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"Staff are very helpful and friendly. Great location and the hanok is well maintain. The housekeeping lady helped us to call the taxi and she even waited outside the street with us until the taxi turned up. When we checked in a gentleman came and cleaned our luggage wheels. He carry the luggage in the hanok. He bring a map and circle a few good restaurants around the village. Yes, we went to all the restaurants he circled for us. YUMMY!!!!! I will stay at this hanok again. "

"Staff was awesome and allowed us to check in early. Very comfortable and quiet stay at the Shila; close proximity to Jeongju Hanok Village and other cultural sites. There was even a sauna and other amenities close to the hotel; great location."

"Enjoyable stay. Room was clean, and the staff were courteous. Where I needed help (getting a cab, directions), the staff went above and beyond to help. I spoke very little Korean, and they worked to help me in English. I needed to make changes to my reservation to add guests, and they were quick to accommodate my needs. Room was cleaned daily, and they stocked my fridge with waters for each day. My stay was a long one for my travels, and they made sure it was home for me for the duration."

"Staff"

"It was clean and nice room . Staffs are amazing . "

"Check in"

"Everything was great in my Birth City I am so Proud Of!!"

"Property itself was good but location was not convenient"

"I stayed at Its Hotel recently and honestly didn’t expect it to be this good for the price. The place is clean, cozy, and has a nice modern feel. The whole building is nonsmoking, and there’s plenty of parking, which made things easy. Breakfast was simple but surprisingly nice — they even had cup noodles along with toast, juice, and coffee. I liked that coffee was available anytime during the day. Hot water came out right away in the shower, and having Netflix and other TV options in the room was a great bonus. The staff were all polite and welcoming, and the hotel is in a convenient spot — about a 5–7 minute drive to Hanok Village. There are convenience stores like GS25 and 7-Eleven nearby, plus a Starbucks and several restaurants within walking distance. The only thing I didn’t love was the bed sheet. It felt like it had a waterproof layer that made it a bit warm when sleeping. Other than that, everything was great. For the price, this hotel is an excellent choice, and I’d definitely stay here again next time I visit Jeonju."