"Emailed to ask to book a taxi upon our arrival. Had a reply saying that they would be able to do it. Gave all flight details to the hotel but no taxi was ordered.
Arrived at the hotel after our flight to be given the wrong room and was told by the receptionist that I was incorrect and that I had the wrong information (Which I didn’t and showed him to get the correct room) Wasn’t very helpful at all.
Other than that it was a good stay. Reasonable breakfast and reasonable room"