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"Check-in with the hotel staff was a straight-forward and welcoming. The room + bathroom were both spacious and very clean. We had dinner at the Shanghai Garden Restaurant - there was a menu for Chinese food and another menu for everything else. We ordered the Chicken Adobo rice, shanghai lumpia appetizer, lechon appetizer, and a few bottles of San Miguel Pale Pilsen; everything tasted great! Chin and Caren we're taking care of us during dinner and their service was also outstanding. We had...

"Thank you 🙏❤️"

"Amazing view of Taal Lake! If the property was good, it would have been a pleasant stay. We had trouble requesting for extra beds even though we called in advance and reminded the staff upon arrival. I won't go into details because this was eventually sorted after several calls close to midnight. Use of pool and all amenities have extra charge of minimum 500php per person, and some charge per person, per hour usage. Place is visibly dated including the smell and we found a huge cockroach in our...

"There were flies in the dining room, we requested candles to deter flies from coming. Also reported to front desk after we checked in. The food that are on display should be free from flies to avoid getting ill."

"The hotel Is close to the big SM and food chain"

"Great service"

"I had a great stay! The room was clean, comfortable, and well maintained, but what stood out the most was the staff. Everyone was incredibly friendly, welcoming, and accommodating. I arrived earlier than my scheduled stay, and they were very helpful in making the experience as smooth and comfortable as possible. I also felt very safe throughout my stay, which made a big difference, especially as a long-stay traveler. The overall atmosphere was pleasant and welcoming. One suggestion would be to...

"I like the place."

"Let me start by appreciating the staff from the security, receptionist, housekeeping and dining server you all need to be recognize on how hardworking filipinos are. You all work with the warmest smile👏👏👏stayed for 5 nights and the breakfast menu is superb. They will always have different filipino dish which is a plus for us. Thank you really enjoyed my stayed. 5-10mins walk to MOA and bay side"

"Affordable stay. "

"I stayed at Citadines for two nights, and while the overall cleanliness was satisfactory, the bathroom sink had a drainage issue due to a stuck stopper. Despite reporting the problem to the front desk and having engineering assess it, the sink remained unusable throughout my stay. I appreciate any efforts made, but this issue impacted my experience."