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"Check-in with the hotel staff was a straight-forward and welcoming. The room + bathroom were both spacious and very clean. We had dinner at the Shanghai Garden Restaurant - there was a menu for Chinese food and another menu for everything else. We ordered the Chicken Adobo rice, shanghai lumpia appetizer, lechon appetizer, and a few bottles of San Miguel Pale Pilsen; everything tasted great! Chin and Caren we're taking care of us during dinner and their service was also outstanding. We had...

"Thank you 🙏❤️"

"Amazing view of Taal Lake! If the property was good, it would have been a pleasant stay. We had trouble requesting for extra beds even though we called in advance and reminded the staff upon arrival. I won't go into details because this was eventually sorted after several calls close to midnight. Use of pool and all amenities have extra charge of minimum 500php per person, and some charge per person, per hour usage. Place is visibly dated including the smell and we found a huge cockroach in our...

"There were flies in the dining room, we requested candles to deter flies from coming. Also reported to front desk after we checked in. The food that are on display should be free from flies to avoid getting ill."

"Great choice if you are in rhe area. Friendly staff, great food!"

"Great service"

"I like the place."

"So far so good except the room the AV not working well so about an hour we transferred. They should check it first."

"Affordable stay. "

"I stayed at Citadines for two nights, and while the overall cleanliness was satisfactory, the bathroom sink had a drainage issue due to a stuck stopper. Despite reporting the problem to the front desk and having engineering assess it, the sink remained unusable throughout my stay. I appreciate any efforts made, but this issue impacted my experience."