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"Hands down the most friendly, helpful staff of any hotel we’ve ever stayed at. Every employee we spoke with was so incredibly kind and eager to help. Very clean rooms. Gorgeous views. We were able to walk to the warf and felt very safe having our car in the garage at the hotel. "

"Staff was very welcoming and helpful. Directed us toward late night snacks. "

"Clean, quiet and friendly staff. Great location with options to do anything throughout the city. "

"Great place to stay, the parking is very expensive and they didn’t tell us that it’s tied to your stay, meaning if you arrive at 4pm. you’ll be charge for the full day at 11am tomorrow after check out, not the 24hr period. "

"Staff was great, loved the location, lots of parking nearby and room very clean "

"Really too notch. I come to SF every few month 5 for a weekend getaway. I've stayed at most of the 3-5 start places near Union Square. This is right up there with all of them. Quiet. Clean. Lovely modern and fresh decor. Hot water with great pressure. TV went right to my channels and no disruptions. Fridge, save, and plenty of soft towels. Love the quietness. Best part was the two separate lines with fireplaces. Cozy but fresh. Staff were all so attentive. Gio was very helpful but not intrusive. "

"Great stay "

"Staff was pleasant and helpful. Room was clean. Bed was comfortable. I enjoyed my stay. "

"I love this hotel and it seems to upgrade itself every time I stay there."