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"Car parking excellent, the concierge Billy was excellent, enthusiastic and helpful and our room was ready early so great start. It was raining heavily so we popped back to the hotel at 3.30pm to dry off and grab a glass of wine - sorry the bar was shut - so I walked to a supermarket in the rain. Later after eating elsewhere we decided to go back to the hotel for a night cap - the bar was shut - it was 9.15pm. The extra star gained by Billy was more than cancelled by the 'can't do' attitude at reception re the bar. We also had to wait at breakfast. It is well located, comfortable and smart but the strange bar hours would stop me booking again."

"Great place to stay in Como"

"Everything was perfect "

"Front desk staff and concierge were accommodating and friendly. One person was not so nice - ignored us standing there for quite a while even though no one else was around. But other than that, excellent! Spa was amazing! We enjoyed it every day. Would definitely stay here again!"

"The room was extremely clean with plenty of space loved the breakfast whi "

"Amazing position on the water in Bellagio. Great airconditioned room with huge waterfront views of lake Como and the scenic alps in the heart of town."

"An Unforgettable Escape If you are looking for the definitive Lake Como experience, look no further this hotel has quite simply The best view I have ever seen. The moment you walk onto the terrace, it feels like you’re stepping into a postcard. The panoramic sweep of hills, the water below and the blue sky and clouds. Absolutely stunning. Service & Hospitality A view this good can sometimes make a hotel complacent, but the staff here are the true stars. From the warm greeting at check-in to the waiting staff it was such a friendly feel. They seem to anticipate what you need before you even ask, making the entire stay feel seamless and personalised. Food The breakfast included in the price was delicious, pastries, coffee, juices, yogurts, and cooked items. We dined here the 1st night due to the weather preventing us going much further and the meal was one of the best ive ever had. I would and already have recommended this hotel to others. We stayed in a room which did not have a lake view but it was clean and comfortable and I would stay again in a heartbeat."

"Very clean room, loved the roof top terrace and restaurant!!"

"Good point; 1. The location was close to the train station (walkable). To be improved. 1. Unpleasant odor of the bath room. 2. Several big dents on the bathroom door."