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Dedeman Istanbul

5.0 star property
Travelers can enjoy the indoor pool, indulge in aromatherapy at La Ciel Wellness Club spa, or browse the on-site shopping during their stay

Choose dates to view prices

Dedeman Istanbul, a luxury eco-certified hotel, offers a rejuvenating experience with La Ciel Wellnes Club spa and indoor pool. Enjoy shopping on site, grab a coffee at the coffee shop/cafe or savor international cuisine at Cafe House Restaurant. With free in-room WiFi and helpful staff nearby guests have praised for their attentive service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
The current price is SAR 273
SAR 305 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite (Spa Access Included)

Family Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Family Suite (Spa Access Included)

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Double Room (Spa Access Included)

Grand Double Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Grand Double Room (Spa Access Included)

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room (Spa Access Included)

Superior Double Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Double Room (Spa Access Included)

7.8 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room (Spa Access Included)

Deluxe Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room (Spa Access Included)

7.0 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room (Spa Access Included)

Superior Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Twin Room (Spa Access Included)

8.6 out of 10
Excellent
(21 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
Bidet
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Twin Room (Spa Access Included)

Grand Twin Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Grand Twin Room (Spa Access Included)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room (Spa Access Included)

Superior Single Room (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Superior Single Room (Spa Access Included)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Bidet
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite (Spa Access Included)

Presidential Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Presidential Suite (Spa Access Included)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Premium bedding
2 bedrooms
  • Sea view
  • 100 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

View all photos for Executive Suite (Spa Access Included)

Executive Suite (Spa Access Included) | 1 bedroom, premium bedding, in-room safe, desk

Executive Suite (Spa Access Included)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Located in Beşiktaş, a neighborhood in Istanbul, Dedeman Istanbul is near a metro station and by the sea. Taksim Square and Dolmabahçe Palace are notable landmarks, and travelers looking to shop may want to visit Astoria Istanbul Shopping Center and Istanbul Cevahir Shopping and Entertainment Centre. Don't miss out on a visit to Zorlu Performing Arts Center. Visit our Istanbul travel guide
Map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340

What's nearby

  • Turkey showing heritage architecture
    Yildiz
    12 min walk - 1.0 km
  • Zorlu Center
    7 min walk - 0.6 km
  • Astoria Istanbul Shopping Center
    8 min walk - 0.7 km
  • Zorlu Performing Arts Center
    10 min walk - 0.9 km
  • Istanbul Cevahir Shopping and Entertainment Centre
    18 min walk - 1.6 km

Getting around

  • Gayrettepe Station
    9 min walk
  • Mecidiyekoy Station
    19 min walk
  • Istanbul Airport (IST)
    39 min drive

Restaurants

  • Starbucks
    1 min walk
  • MOC Ministry of Coffee
    1 min walk
  • Arı Börek - Mutluluk
    2 min walk
  • Dönerist
    2 min walk
  • Piola Pizza
    1 min walk

About this property

Dedeman Istanbul

Luxury hotel near Zorlu Performing Arts Center
Located close to Astoria Istanbul Shopping Center and Istanbul Cevahir Shopping and Entertainment Centre, Dedeman Istanbul provides a poolside bar, a grocery/convenience store, and a free daily manager's reception. Treat yourself to a manicure/pedicure, a Swedish massage, or aromatherapy at La Ciel Wellness Club, the onsite spa. The on-site restaurant, Cafe House Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, express check-out, and tour/ticket assistance
  • A ballroom, luggage storage, and coffee/tea in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 327 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with bidets and free toiletries
  • TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

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Renaissance Istanbul Polat Bosphorus Hotel
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  • Pet friendly
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The price is SAR 432
SAR 484 total
includes taxes & fees
12 Mar - 13 Mar
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe House Restaurant
  • Turkuaz Lounge & Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 4,306 square feet of conference space
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 23 2026 to February 24 2026 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from February 25 to March 12:
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day, plus a deposit of EUR 15 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 75 (one-way), (up to 18 years old)
  • Self parking fee: EUR 9 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1321

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Frequently asked questions

Does Dedeman Istanbul have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM. One of the pools will be unavailable from February 23 2026 to February 24 2026 (dates subject to change).

How much does it cost to stay at Dedeman Istanbul?

As of 9 Rabiʻ I 2026, prices found for a 1-night stay for 2 adults at Dedeman Istanbul on 21 Rabiʻ I 2026 start from SAR 273, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dedeman Istanbul pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of EUR 15 per day and a fee of EUR 15 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 9 per day.

What time is check-in at Dedeman Istanbul?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Dedeman Istanbul?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dedeman Istanbul provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 75 per vehicle applies.

Where is Dedeman Istanbul located?

Located in Beşiktaş, this luxury hotel is within a 15-minute walk of Zorlu Performing Arts Center and Astoria Istanbul Shopping Center. Istanbul Cevahir Shopping and Entertainment Centre and Ozdilek Park Istanbul are also within 2 mi (3 km). Gayrettepe Station is 9 minutes by foot and Levent Station is 21 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Dedeman Istanbul Reviews

7.4

Good

7.8

Cleanliness

10

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 419 out of 1009 reviews
Rating 8 - Good. 193 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 85 out of 1009 reviews
Rating 2 - Terrible. 164 out of 1009 reviews

Reviews

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always 5-star service from the personal - ALL of the personal.
Stayed 3 nights in Oct 2025

8/10 Good

Zyxel Comm. Corp. -PaiYi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to M11, easy to get here from airport. Also M2 is not far away. Very convenient location.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities
The staff was helpful in extending my stay. Breakfast is very good with lots of choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The staff helped to extend my stay. Breakfast was very good with lots of choice.
Stayed 1 night in Jun 2025

6/10 Okay

Mehmet gokhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location ,price performance
Stayed 2 nights in Apr 2025

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best thing with Dedeman is their staff och the service they provide. They are amazing. Great location of the hotel, easy to get around!
Stayed 2 nights in May 2025

10/10 Excellent

Seylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Everyone was polite and friendly, Cansu went above and beyond to ensure everything was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks staff, for a very good travel.
Stayed 1 night in Jul 2024

10/10 Excellent

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top selection in Istanbul

Excellent service. The staff is amazing. Location is perfect located to explore the city.
Stayed 5 nights in Jan 2025

8/10 Good

Gamaleldin

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel is so comfortable, clean. Staff are friendly Location is in the heart of Istanbul Services around sre huge
Stayed 4 nights in Jun 2024

10/10 Excellent

Azeeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nothings wrong there , receptionist was very friendly nice behaved , breakfast staff was very good I am happy.
Stayed 1 night in Feb 2025

10/10 Excellent

Zeki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was nice, thanks for early check in that was nice of them. Clean and kind staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dilaver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained clean hotel, excellent location to access Bosphorus and surrounding areas. Hotel staff is very helpful and kind. I stayed multiple times and observed the same qualities.
Stayed 3 nights in Aug 2024

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, Exceptional, Staff is friendly and very helpful, Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Mehmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Super helpful and professional staff. The best in Istanbul in terms of price and quality
Stayed 6 nights in Sep 2024

10/10 Excellent

Dilaver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, clean and well maintained hotel. It is close to Bosphorus and entertainment activities. A lot of dining options are around. We will come back again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic for me as a base to get around Istanbul. Nice clean rooms and good internal restaurant with various others nearby too. Spa services can be improved...
Stayed 2 nights in Sep 2024

10/10 Excellent

Kedar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Hotel staffs are very friendly and helpful. And it is perfectly located near the M11 Gayrettepe station (5 mins walks from the Villa street entrance)
Stayed 2 nights in Jun 2024

8/10 Good

Oleg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked non-smoking Superior King Room, but received room #914 which isn't non-smoking and isn't superior (with stained carpets, full size bed and awful cigarettes smell). I was in a mood to give a very negative review, but after I saw how the housekeeper did her best to clean and ventilate my room, I changed my mind. Also breakfast was included in my booking and it was very, very good.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dilaver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed multiple times on that property. We always happy with stay. The property is well maintained. Staff is very kind, helpful and follow up daily for any feedback. The location is excellent to access to restaurants, shopping centers and touristic areas. Check-in and check-out processes are quick. There are attached coffee shop, valet parking, seating area with bar and restaurant which they were very convenient when needed. We would strongly recommend the hotel.
Stayed 3 nights in Sep 2024

4/10 Poor

Serkant

Disliked: Property conditions & facilities
Great location. However, the rooms were in terrible condition, taking you back in time to 1980s. This property doesn't deserve the stars it was assigned.
Stayed 1 night in Jul 2024

10/10 Excellent

Emre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was again a great pleasure to spend time in this property. Very clean and relax room. Friendly and helpful welcome at reception/ frontdesk. Customer relations is amazing (thanks to Cansu). highly recommended.
Stayed 1 night in May 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Very upscale incredible breakfast buffet incredible amenities gym hot tub boxing rooms steam rooms etc. Conveniently located within walking distance of shops and restaurants. Hard to find people that speak English fluently apparently in all of Istanbul but even at this hotel. Also prepare to be at the center of international men's hair transplants in Istanbul. As you will see bandaged men walking throughout the lobby and at breakfast sometimes with a little blood oozing out of the bandages. Bandaged men at the hotel city streets museums and airports. Get used to it.
Stayed 3 nights in Nov 2024

4/10 Poor

Ayhan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at [Hotel Name], which is rated as a 5-star hotel. However, I was surprised by the amount of mold in the washrooms. The bed was not comfortable at all, and the carpet had a strong, unpleasant odor, indicating it needed a thorough cleaning or replacement. The furniture, beds, and bath were all outdated and moldy. Despite the high rating, I can only give this hotel 1 star. The only redeeming quality was the staff, who were exceptionally friendly and helpful. Special thanks to CanSu and Ayşegül, who were particularly outstanding. They truly made the stay more bearable. Unfortunately, due to the state of the facilities, I cannot recommend this hotel as a 5-star establishment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Ekin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible! We gave this hotel a chance not once but 4 times this year just because the location is great for our trips to Istanbul and the price is better than the hotels nearby. First of all, the front desk staff were always so nice and they always tried to help us due to the problems we were having each time we stayed. And, I did not want to write a comment so far as I did not want anyone to loose their jobs but this hotel needs serious consideration about their cleaning services. The uncleanness of the room we stayed at this last time after a 16 hour flight was unacceptable. There were blood stains and crumbs on the bed sheet at the first room they gave us. When we told them about it they gave us a new room. It looked like one of their biggest rooms in the hotel which we appreciated. But, the room was full of old furnitures, towel with stains on them (4 out of 6 towels to be exact) and dust everywhere like nobody stayed in that room or cleaned for a long time. There were dark spots on the toilet that came off when wiped off which means it was not cleaned properly. Every time we stayed at this hotel, we had dirty and old towels which made us call the reception and ask for a new one. And lastly, for some reason, 3 out of the 4 different floors we stayed at, the floors were all tilted which makes you feel unsafe at a city like Istanbul where big earthquakes happen We are never staying at this hotel again unless they update their rooms and their cleaning service
Stayed 1 night in Oct 2024