"Property in need of updating , staff poor on first day. I asked for gluten free bread to be told they don’t have it. Second day I asked again and was given some ! Staff need training"

"With no prior warning, the hotel manager totally amended our arrangements for our stay at the hotel. The hotel phone was not answered and voicemail messages were ignored. As a result, after travelling to Oban to catch the ferry, we had no alternative other than to cancel our trip at the last minute."