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"Clean room, friendly, helpful staff, and great location!"

"Loved it "

"Staff are attended to our needs"

"Perfect stay. Just above Minatomirai subway station and less than 10min away from JR Sakuragicho station. Beautiful view from our room. Plus airport bus stops there. "

"Excellent service from start to end. Yuischi concierge and his team went above and beyond to help me when I lost my passport including calling Ubers, train stations, printing maps with translations and checking in until it was found. I cannot recommend this hotel and service enough. Thank you! Give them all raises! "

"Outstanding service and facilities. The food was amazing and the view was incredible. Will absolutely come back again"

"Room was very clean."

"I didnt use many services, but staff was friendly and room was very clean."

"Everything was perfect. The view from our window and the restaurants are amazing and the food was wonderful. The rooms are large with wonderful bath. The staff helped us with all our needs. I love staying at the gate hotel properties… Always wonderful!"