"Really friendly team and comfortable room"

"Fantastic location; Tastefully decorated; Great food and drink; Lovely room with comfortable bed and pillows and fab en suite; Staff are helpful and courteous "

"Helpful staff with entertainment first class "

"We arrived walking off the West Highland Way: soaked to the bone and exhausted. There was a big loud tour bus offloading at the same time, and the young woman at the front desk was so considerate and gracious — without asking, she guided us off to the side and checked us in ahead of the group. Room immaculate. Staff excellent. Really beautifully curated art in the rooms and hallways. Excellent value."

"We had a wonderful stay in the spacious and elegant Merchant’s Suite, which had a wood stove and a jetted tub. The staff were all very kind and welcoming. We enjoyed all the breakfast options and we had dinner multiple nights in the pub- delicious. "

"Beautiful and spacious room. "

"Just returned for. A lovely stay at the hotel. Friendly attentive staff, great customer service. Overlooking the town of Luss. Will def be back "

"We cannot say enough about how wonderful our stay was here during our WHW trek - especially how the staff did their best during a storm related power loss! Thank you again and we look forward to next time."