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"Clean"

"The hotel was very well maintained. All staff was wonderful. Breakfast was great also. We plan to stay again whenever we’re in the area ."

"Room was very clean, friendly staff, close to the zoo "

"The staff were very helpful, kind & helpful. The free food & drinks were very good. The room was clean. Thank you "

"Not very clean but rest is good"

"Nice stay. Hotel needs to be updated. Windows old and foggy."

"The room was beautiful! It’s a neat hotel. "

"I’m sure this hotel would have been lovely BUT, after we checked into our room (in the room with our bags), then the front desk contacted us to let us know that we would be without hot water the following morning/day, starting at 7am-7pm. My rating is solely for my interaction with staff and how they could have handled the situation. Expedia was wonderful to us and refunded the whole amount of the cost. "

"The hot tub was very murky and honestly didn’t look clean at all. It was gross. The pool was clean. The water wasn’t very warm but it seemed clean. They definitely could stand to have a facelift all around the hotel. The beds were comfortable. The gym would do in a pinch. We really enjoyed the breakfast and the staff was so friendly. They could stand to put some money into the property though. It needs it. "