Search Resorts in Indian Wells

"The first room we were given was very dirty and was also an ADA room which we did not request. We were not asked if we wanted this type of room. The hotel is generally old and okay for conferences but definitely not worth the price when compared with the Westin nearby. The outdoor gardens are well maintained and the hotel looks best at night when you can’t see the aging buildings and dreary exterior. We expected a lot more for the price."

"Nothing"

"It was excellent. Definitely worth the stay. "

"Washer/dryer is a plus "

"Our room did not have any shampoo or conditioner requested 2 times I was told they did not have any available "

"Staff was amazing, very friendly, polite, and helpful. We really enjoyed all the areas they had for guests to sit, games were available for free as well. Beautiful view of the mountains and located within walking distance of restaurants and stores. My only complaint about the actual hotel was the limited lighting near the bathroom which is super minor and the pillows. I found the pillows to be uncomfortable. Staff were able to provide a few extra to help me out. We loved the mini bar set up by the pool. Pool:Unfortunately there was a large family that monopolized a few of the cabana beds and left for 3.5 hours during the day leaving their stuff on them and unused, with the pool being busy, many people were left without a spot to sit. Would definitely come back to the Dunes. "

"Pretty clean facility, indifferent staff, extremely dated. I would avoid."

"Check in was ok I had called before asking to upgrade the room they said yes once I get there Clean room Pool site is nice "

"This hotel is pretty rundown. I heard they’re changing hands and maybe they’ve taken the foot off the gas, there’s a “bare bones” feeling. Not a ton of staff around. No food offerings to speak of. In fact we stayed there right before Passover and the whole hotel was switching over to kosher so they said the food offerings would be extremely limited because of this. I’m all for having kosher options but when the whole hotel switches it’s kind of weird. They even came to our room to ask if they could take our Kureig because I guess it’s not kosher? And we weren’t really using it so we let them, but it’s a strange request for a hotel to put on a guest. Also they checked us in two hours late (on a 4pm check in!!) so yeah, not the greatest experience. "