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"Clean room. Good hotel service. Delicious coffee."

"Great as always. Very clean room and staff were courteous. Good selection of amenities. "

"The hotel is centrally-situated. We walked or took a short train ride most of the time since it’s close all the places we wanted to go to. The staff is very helpful as well and the facility was very clean and cozy."

"During my two-week trip through Tokyo, Osaka, Kobe, and Arima, I had only planned to spend one night in Kobe. That one night brought me to Hotel Okura. My plan was simple: try some famous Kobe beef and see Kobe Port Tower. Once I arrived at the hotel, I ended up doing much more than expected. I visited the Emerald Bar and had a great time thanks to the drinks and the wonderful staff. I was also able to reserve a sushi dinner at the hotel’s Japanese restaurant on the same night. Since I had heard that Kobe is well known for seafood, I made a last-minute switch from beef to sushi. The omakase dinner was unforgettable and left me wishing I had booked at least one or two more nights, both to enjoy the hotel even more and to explore the city of Kobe properly."

"Good rooms and great views. Great breakfast buffet "

"Great hotel. The room was nice but nothing too special. Big bathroom. Staff is super friendly! Self check in was easy but the staff helped out anyways. Shopping district is directly across the street and only a few minutes walk from the station. Tons of stores and shops and restaurants. The hotel has a restaurant as well but didn’t try it. Looked good though. I would recommend staying here if you want to be as close as possible to the action without it being too busy in front of the hotel. I would definitely stay here again. "

"Nice quiet and great location "

"Clean room, quiet, AC / Heating works, hot shower, WIFI, and good price. I'll be coming back!"

"Was able to get early check in for free.Staff are very pleasant.Breakfast need more variety.Overall was a great place to stay and highly recommended."