Search Residences in Ilkeston

"Clean room and friendly staff"

"Friendly helpful staff. Free parking. Quiet room. Good night sleep and delicious breakfast buffet. "

"Lovely hotel nice and clean and modern. Pricey breakfast and parking and a coffee for £4.50 but otherwise pleasant stay"

"The hotel was fine other than the fact that the earliest check-in time is 1500 and we arrived at 1520 but our room wasn't ready. This isn't acceptable when you have plans to meet up with people. Check out is at 11am so there is plenty of time to prepare rooms for new arrivals. There are two lifts but they both don't seem to work all the time. As this hotel was recently re-branded I would expect issues such as these to be dealt with before reopening. The rooms were clean and a decent size and one of the ladies at the breakfast buffet was particularly friendly & helpful. "

"The hotel is undergoing what appears to be a paint refresh, so this probably clouded my judgement slightly. That said, the staff were very helpful and accommodating. The room was ok, but dresser doors wouldn’t close, paint was chipped and generally it looked well worn. The hotel location is great and the nearby restaurants are well worth a visit. The bed was very comfy so that’s a plus. Overall our experience was good, but could have been better."

"Great stay again at this property. We were here for 2 nights for the ice hockey play offs. We had booked 2 rooms and the lovely gentleman on reception kindly upgraded us to executive rooms and accommodated our request for one of them to be made into a twin."

"Wonderful hotel. It was a lovely room and staff were friendly."

"All good. Bit of a ripe paying £5 for parking"

"Check in was easy. Staff friendly, pizza was dear. Breakfast had a good choice"