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"Helpful friendly management, good food"

"My stay was disappointing due to poor service. Housekeeping was non-existent—they gave us cleaning supplies instead of cleaning the room. They also charge extra for coffee refills, which felt unreasonable. The hammam only worked for one of the three days we were there. To make matters worse, I was double-charged and had to call five times, waiting over a week to get my money back. The reception was almost always empty, making it hard to address issues. I wouldn’t recommend staying here unless...

"Wonderful property with excellent views. Staff very helpful and the food offered was extensive. Highly recommend this establishment"

"Another great stay at Sunstar hotel, Lenzerheide. Great service from check in staff. Very clean & comfortable hotel with easy access to restaurants, buses & Lenzerheide town a short walk away."

"Lovely reception staff - comfortable and clean room. Breakfast was a bit chaotic but only one person working so understandable. Nicely located to the station and good shopping too."

"Just an amazing place for a vacation and getaway to get a true mountain Swiss countryside feeling. The staff friendliness and hotel amenities are a class above what you will find anywhere. Pristine…my wife fell in love with the place and we want to travel back when possible. Brought back sweet memories from 30years ago when I spent time near Lenzerheide in Parpan."

"Overall amazing experience with this hotel, "

"Views of the mountains and the surrounding area was fantastic."

"Wonderful stay at this small boutique hotel. Very friendly owners and staff. Beautiful scenery. "

"Wonderful resort. Staff was attentive and friendly, every area was very clean, comfortable rooms, best Vinson stakes I’ve ever had. "

"Great location"

"Fantastic hotel that worked great for our family with 3 young kids"