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"Upon arrival, our room appeared beautiful but the bathroom had a chair in the middle of the room with a garbage can on it and another garbage can beside the chair. The bathroom walls had several large places with unfinished drywall mud on the paint. There were no towels. The floor and the sink were dirty. We had to wear our shoes during our stay. I advised the front desk. They apologized. The front desk clerk was a pudgy, bearded, middle age man with a flamboyant manner. When I reported about the condition of our room, he stated “ oh, that’s a new one I’ve never heard of”that one” before “. Insinuating I was not being truthful. I asked him to advise housekeeping and the manger. He said he would but we were not contacted by anyone. We were in room 621 on May 15, 2026. This was our first stay at this property. I was traveling with my adult special needs son, on our way to Vermont to see my mom who is on hospice. I stay at casinos when traveling because they usually have the best security and amenities. I was disappointed room service was not available. After ordering dinner to go, in the cafe, I went to order a drink to go at the bar. There were 3 staff members behind the bar. They were talking about personal matters for the length of a Bible. One had his back turned to several customers and didn’t acknowledge them at any time. Very disappointed in the presentation of the property and lack attentiveness of the staff."

"Perfect"

"Breakfast menu was good. Parking was fine. My date went well everything was good."

"Great breakfast"

"Overall excellent "

"Excellent hotel clean, beautiful design, furniture, shower, safe"

"Honestly, it was a great stay and I couldn't really complain about anything."

"Renovation is going on I picked the hotel because I was told they had a gym. They do have a gym so the person that told me that was correct they just forgot to mention it's not open until renovation is complete. Shower drain was clogged. Bed and pillows was comfy. Fridge didn't work. Location is in walking distance of a variety of food choices. Check in was super quick and easy so that was nice. Room was pretty clean ac worked I didn't see any bugs so that's a plus. Breakfast was simple fruit, sliced bread, mini muffins, mini donuts, cereal, juice, coffee, and tea. Overall not a bad experience."

"Everyone was kind"