"First room was marked as cleaned by staff; wasn't. Bed unmade and towels everywhere. Only 1 person working on Friday night. Busy due to flight cancellations. Slow check in experience. Amenities I didn't get to try because I left at 6am and breakfast wasn't until 7am. Elevators were slow and clunky; had sign only 2 people at one time, so must have mechanical issues. I took stairs after 1st trip. Proximity to IAH would be only reason to choose this again."

"This is the worst Hotel in the World! Do not stay HERE! The pics will have your thinking differently. When I checked in the staff was not friendly and then when I got to my room it was roaches in there in the sink. I was there for every bit of 5 mins and gone! Tried to get my money back and they will not give it to me. I'm still trying to get my money back. Its my money. I still haven't got my deposit. I have contacted higher up on them. I'm Pissed and they nasty! The damn drawer didn't close in...

"The sheets on our bed had a yellow stain. There was no room service done and with no phone line to front desk we had to go down to ask for extra pillows and towels. Having only one elevator working made that more of a burden. They had someone sleeping in the dining room since Friday night until Sunday morning."

"Great place to stay before an early morning flight. Room was comfortable, front desk staff were very helpful and airport shuttle was on time."

"10 pm, I finally arrived to check in. Walked into the hotel and there was dried spilled coffee on the floor. Get into elevator and there is water on the floor assuming from the pool. Hallways smelled weird. Got into room and it seemed clean until I go into the bathroom and there was a brownish substance on the light switch. Immediately NO"

"Good experiencia and convenient place"

"Found big roaches in the room"