"The hotel is a safe stay when on a layover, rooms clean and spacious, the overall appearance in the public areas as well are well maintained. The only stain on an otherwise good hotel stay was the reception staff member, young lady on November 7 morning shift; very uninformed, lack of service spirit, attitude and all that comes with it - the bare minimum we asked was when our airport transfer would arrive since it was past the time scheduled, which seemed to throw off her morning 'don't bother me' rhythm.
The airport shuttle driver, Carlos, on the other hand, a true service ambassador, most friendly and helpful."
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