"The house itself is beautiful, comfortable, clean, and exactly as advertised. The location and facilities were great, and I have no complaints about the property itself.Unfortunately, my experience with the host was disappointing. From the beginning, communication felt unfriendly and at times unnecessarily rude. Simple questions about firewood and parking arrangements were answered in a way that made me feel like I was causing an inconvenience rather than being a paying guest.The check-in...

"The property was well located for the bus to Hotham & bars & shops in Dinner Plain. I recommend signage for the chalet & the parking be made clearer, especially for those arriving at night. Bunk bed mattresses could have been more comfortable. The airing/drying room for ski gear was not ventilated, which was a problem when drying boots & clothes. Otherwise, a good warm space after a day skiing. I would rent again if the drying room was ventilated!"

"Clean rooms and great kitchen facilities. Josie was very good at communicating with guest and that was highly appreciated as we had a hot water issue as the heater was not functioning properly which left us with cold water only. I recommend ensuring this has been resolved before you choose to stay here. Otherwise great."

"Amazing location. Lovely hosts"

"I liked how central it was"

"Stop wasting your time looking. The beautiful gardens are an extension of Bright itself. The place is impeccably clean and the hosts haven't skimped - the bed and pillows are the best we've ever had whilst travelling. We're going back!"

"Very clean and cosy."

"Wood Sink better be replaced, one head shower is useless but dripping, can't use the spa due to outside. didn't say this when I was booking, so I may pay the facility which I couldn't use it at all."

"the property was exactly as described and enjoyable to stay at."