Hot Springs Vacations

"Quiet"

"We were drawn to the Castaneda because of its Harvey House history. The check in process was simple, and our room was changed from a suite with two beds to one with a sitting room, the Harvey Suite, because my husband and I were traveling alone. Nothing about this stay fell short of my hopes. In fact, we experienced far more than we anticipated and left with a deeper appreciation for Fred Harvey, the Harvey Girls, and the people who spent so much time and effort reviving the place and keeping...

"All services were friendly and pleasant!! The staff were all courteous and accommodating. It is always nice to stay here each year for the 4th of July fiestas!!"

"Canceled stay, staff indicated pool and hot tub were closed , waiting in Wyndham inspector to verify filter was replaced. I rented there because i wanted to utilize the pool a d hot tub. Reserved comfort inn. Additionally she mentioned the hotel next door was part of the days inn, could not be used because individuals paid more to stay. Days inn was approximately 90.00 less then Comfort Inn. I requested my money back and was told they could not because i purchased the insurance. Days inn should...

"It was OK"

"Clean room - easy access to hwy"

"The staff was very helpful. The only problem was the TV was very hard to figure out, but the staff help figured it out."

"The room was adequate as far as the bed. General cleanliness lacked The bathroom had many holes in the wall that had not been patched. Brown splash stains on the wall. Shower head was filthy The water tank cover was not the proper one. Could see the water in the tank.Major safety issue. Towels had holes in them. Toothpaste stains on sink faucet."