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"Clean room and a lot more to offer than I would expect for an Express. I only wish the TV had steaming capabilities. "

"Worst "

"Our stay was okay overall, but there was a frustrating maintenance issue that was never resolved, and I hope the management will consider some form of compensation. When we entered the room, we noticed the desk lamp was not working. This was a significant problem because the room did not have a main ceiling light, so the lighting relied mostly on the lamps. We reported the issue to the front desk right away, and the staff said they would fix it. Unfortunately, nothing was done. During our stay, we went back to the front desk several times to remind them, but the lamp was still never repaired or replaced—even by the time we checked out. Because there was no main light in the room, the broken desk lamp caused a lot of inconvenience, especially at night. When others were sleeping, we couldn’t turn on the bedside lamps without disturbing them, so we had to move around the room in the dark. At one point I almost fell while trying to find my way around. It was disappointing that such a simple issue was not addressed despite multiple requests. I hope the hotel management can look into this and consider providing some compensation for the inconvenience caused."

"Fine"

"Everything was nice and clean."

"We had a clean room. I didn’t like that when your at the pool and need to go to the bathroom you have to walk through the hallway in wet bathing suit. Very uncomfortable for the grandkids plus more of a chance to slip. The directions to connect to WiFi were unclear, I had to call front desk for help and bring my 3 grandchildren with me. Then the directions for the TV were not clear. I was looking for some paper directions but they were on TV. I finally figured that out but couldn’t figure out how I could connect to my Netflix so we watched on my laptop. The free breakfast could be a little better as far as maybe scrambled eggs but was good. The staff was extremely nice and helpful. "

"The staff were lovely but the property is definitely showing signs of age and neglect. The property needs to be cleaned up and maintained a bit better. Hot tub wasn't working when we were there. "

"Great place in Williamstown. Near ski resort."

"The "