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"Staff kindly change my room to the reception floor because I am afraid of darkness . I am very appreciated their hospitality. Thank you so much!"

"Upon arriving at Tylney Hall, we were met with the most friendly and helpful staff, one staff member opening the front door and greeting us was very good and then another member of staff behind the reception who was equally very good. Made us feel very welcome. Our room was an accessible room (no 54) it was the most huge beautiful room we have ever stayed in. Spotlessly clean. The bathroom was absolutely gorgeous as well. The staff asked us if we could carry our luggage to the room and whether we needed housekeeping. I really appreciated this, we said no as my husband agreed to do this himself for us both. I would highly recommend this room for guests who are disabled. Plenty of room for a wheelchair and or a scooter. The bathroom has an a big huge accessible shower, accessible toilet and a bath tub. It is a very pretty bathroom not like the normal this is a disabled bathroom sort of look. There was a good selection of teas and coffee. Nice TV and comfortable bed. I really cant fault anything about the room, it was excellent. The grounds outside are beautifully maintained, really lovely trees and springtime flowers coming through. "

"So guiet and very well appointed. Enter without leaving the airplane terminal. Great for long layovers. "

"First impressions are the most important and your lady on the reception was first rate. Friendly, courteous, and extremely helpful. The room was clean and tidy and provided all the facilities we required."

"No problems whatsoever."

"Regular here. I absolutely love it. Staff are very friendly, helpful and definitely look after you. I 100 and 200% recommend this place. Amazing jobs guy!"

"Very clean and perfect location"

"Good airport hotel, easy to get back to heathrow for a 7am flight"

"Rooms nice and clean Reception staff friendly and helpful "