"The views from the ocean view room was fantastic. Hearing the ocean waves while going to sleep and then waking up was wonderful. The staff were all very welcoming and friendly and make you feel valued and welcomed. The room was clean and housekeeping was great. The valet parking is invaluable in and around Waikiki. My only disappointment was the less than excellent condition of the building. We stayed on the 12th floor and the carpet showed its age, the bottom of the bathroom door was literally rotted, the wood laminate plank flooring were water damaged and separating, and the walls were painted haphazardly. There were areas where they splattered paint against the baseboard and didn’t bother to wipe it up.
But aside from the worn condition of the building, we did have a pleasant stay, with great views, and wonderful service."