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I got here a lot my second home

Great location and facility

Great location would stay there again.

Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

Amazing

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

The only thing I didn't like was the parking situation, but understand it's NYC and parking isn't always convenient.

Free availability to a delicious breakfast. Located near many tourist spots. The friendly staff always greeted you anytime you walked through the door.

Great all around

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Nice bakery for breakfast.

Perfect. Hotel in New York and they also hold your bag for you. After you check out, I love that

Very centrally located. Amazing staff and clean. My go to place for New York

Staff facilitated my transportation to airport

I stayed here recently with my husband and daughters and it was perfect! The staff was friendly and helpful, the room was clean and comfortable and the location was absolutely perfect! They had even upgraded us to a suite!! We had absolutely no complaints and will be staying here again on our next visit!

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Clean and great staff