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"Absolutely magnificent hotel! The staff are so helpful and super friendly. Nothing is too much trouble for them. The food is divine! We ate many meals here because the food is so good! Central heating takes the chill off, in the room. The room was big and the bed very comfortable. The rainfall shower is hot the bathroom big and clean. From the balcony we had picturesque views of the nearby mountains and the snowy peaks further away. The travel desk helped us arrange a day in the snow which was...

"I booked this hotel through Expedia because it had a 4-star rating, excellent reviews, and showed a location just 0.44 km from Mall Road. Unfortunately, the experience was extremely disappointing and felt misleading. The overall cleanliness was unacceptable. Carpets in the room, reception, and hallways looked extremely dirty. The furniture fabric and cupboards were very dirty, baseboards were not clean, the floor had burn marks, and even the room phone had accumulated dust on it. The washroom...

"Good stay"

"This is an old property but we had enjoyed our stay. Nice hotel, good staff and good environment"

"Yes I had a comfortable stay"

"Average "

"👍"

"Washroom cleanliness can be improved further. There were some stains on the couch. "

"I stayed at this property for 4 nights and had a wonderful experience. The place is well-maintained, the room was clean, the staff were warm and welcoming, the food was excellent, and the view was beautiful. Everything about my stay was great. Highly recommended!"

"Perfect stay! Extremely comfortable bed, excellent service. and a modern, elegant property."

"Great property"