"Room was perfectly adequate for us. The check in process was appalling. We arrived a couple of hours after the earliest check in time to find a big queue of angry people. Check in was being done by the security guard - he was brilliant and deserves a medal - who was doing his best to resolve all sorts of problems. We checked in eventually after 45 minutes or so. Our heart went out to various people who had clearly been waiting for a very long time to get their rooms. Whoever manages the letting...

"the room was okay but it smelt like damp and thier was quite a lot of black mould behind the sofa"

"We were only there for a stopover. The house was lovely and the host was very accommodating. They were very thoughtful and we appreciated it!"

"This cellar apartment is a very cool place to stay. Our hosts were very welcoming and provided helpful information regarding the area and getting around. Very nicely renovated with a well equipped kitchen, the apartment suited our needs perfectly. The bathroom was large with a great shower. It was very comfortable and quiet which made for an excellent night's sleep."

"It's not a bad place. But filthy carpets were the main disappointment & filthy smoke butts outside the main door up stairs. Was there for 3 days, not once did I see anybody do any cleaning or replenish towels or tea & coffee. That's why it wasn't value for money. The owner should put more effort into the place, instead of just taking the money."

"This is a lovely location in Bath. We were close to the theater, the Roman Baths and the abbey. It's the perfect location for touristing in Bath. It took us a while to find the location, as our mobile app and the street names didn't always work together. We should have just called for directions. The view from the balcony is lovely, although the seagulls could be a bit territorial. It is definitely a family-friendly place. Our biggest concern was the number of floors that we had to climb to get...

"Positives - good location, good to have the kitchen, TV has integrated Netflix, bed is comfy and bathroom is well laid out. Self-check in process and check-out was easy and smooth. Negatives - very, very hot in the evening as room faced the internal court yard and evening sun and only one fan supplied. Lift broken and no advance notice given, room was on the sixth floor and it was hard work lugging suitcase up 6 flights of stairs."

"We booked the property for our second night of 4, cycling Avon and Kennet Canal. We were hoping to arrive earlier than stated check in, to make use of fridge before we set off on our bikes for the day, Alex was extremely helpful and gracious in immediately responding to our request with a yes. Everything was ready, clean and fresh, everything as listed and set out in the welcome message. Hot tub was fantastic, great after our 36 mile ride on canal tow path. The cabin was peaceful and private and...

"This was a beautiful, unique 220-year-old flat that provided a comfortable and clean stay for my family of six. We loved the location and accommodations our only disappointment is that we didn't see a ghost 😉. We would 100% stay here again. It was lovely."