Find all hotels by Independent in Highlands, NJ

"Charged an amenity fee but there were no amenities. WiFi did not work, digital key cards did not work, coffee maker did not work, water in shower was like warm. Stop trying to be a tech company and just deliver on the hotel basics. "

"The staff was helpful, everyone was really nice. Registration was easy and pleasant, the ladies there explained everything and even gave a good food recommendation in the area when i asked. My issues would be with the cleanliness of the room and the fact that i lost power on one of my mornings and had to delay my plans due to no electricity in my room. Also the fact that we stayed for a week and needed to go down to bar/coffee area to use the small microwace they had to warm up food for a family of 4 and then have to carry it all back up to 12th floor was very inconvenient. I did call to ask if they had microwave for the room and was told "no mamm we don't do that". Even though i had walked past a utility room on my floor that had at least 20 microwaves in there. I also feel like the area the hotel was in was not the best, you would not know that from the pictures though. Overall stay was just okay. "

"Loved our stay. Spacious room, loved the daily credit and free museum ticket, cool bar and restaurant "

"Daniel, Dexter, Roger were welcoming and provided great information and assistance with questions. Loved the energy in the hotel"

"We were coming from Westchester and had an early flight so decided to stay in a hotel the night before. Took the train to JFK and called the shuttle which arrived 10 minutes later. Staff was very friendly, room was clean and comfortable. Quick uber drive to casino. I asked for two wake up calls at 4:50am and 5am and received both. Shuttle left for the airport promptly at 5:30am. Overall a very good experience for an overnight airport stay."

"It's a bit tired and worn. "

"Hotel was clean and conveniently located."

"yes everything was perfect "

"Loved this hotel. Close to the subway, clean lobby, the staff were very polite and helpful. I would definitely stay again "